To pay your bill by phone using a credit or debit card, you must call our secure pay-by-phone number: (855) 940-3918. This automated toll-free number will guide you through a series of prompts to manually pay your bill any time of day or night.
Paulding Putnam moved to this system to become Payment Card Industry (PCI) compliant with new data security standards. Our member service representatives cannot take credit or debit card payments over the phone because it violates the new PCI standards, and keeping your sensitive financial information secure is of utmost importance to us. Rest assured that our automated number is quick, easy, and adds another layer of protection from fraud when paying your bill with a credit or debit card. Just make sure you have your card numbers and relevant information at hand when you call.