ParentProtect FAQ

What does the Parent Protect Plan include?
  • Standard installation
  • Automatic security updates to block harmful sites & inappropriate content
  • Parental controls for screen time, device monitoring & Wi-Fi pausing
  • Remote 24-hour support, for help with settings & troubleshooting
  • 500 Mbps x 500 Mbps
How do I get outdoor Wi-Fi?

Outdoor Wi-Fi refers to wireless internet access that is available in open, external spaces such as parks, campuses, city squares, or outdoor seating areas. It uses weather-resistant equipment to extend a Wi-Fi signal beyond buildings, allowing people to stay connected while outside. Most plans allow you to add equipment for outdoor Wi-Fi during the sign-up process.

Why would I choose Paulding Putnam over another provider?

Choosing Paulding Putnam means getting fast, reliable fiber internet backed by a team that truly cares about the community. As a member-owned cooperative, our mission is to serve you—not profit from you. We offer transparent pricing with no hidden fees, professional local support, and internet speeds up to 1 Gbps that are built for the future. Unlike big providers, we’re your neighbors, and we’re here to make sure you stay connected with service you can count on and people you can trust.