Policies

Summary

Paulding Putnam is committed to protecting the privacy of all users of the Paulding Putnam website. As part of that commitment, this website privacy policy informs users:​

1. What personal information (otherwise known as “personally identifiable information”) is collected and under what circumstances;
2. Whether the collection is voluntary or involuntary;
3. How that personal information is used;
4. Who that personal information will be shared with and under what circumstances; and
5. The ability of the user to choose how that personal information is used, how it can be reviewed and how it can be corrected.

The term “User” refers to any individual who is accessing the Paulding Putnam website.

This policy solely applies to information collected, maintained and used by Paulding Putnam and does not apply to the collection and use practices of websites which users connect to through any website links available on the Paulding Putnam website, nor does it apply to any applications or advertising posted on www.ppec.coop that is provided by third parties, including, but not limited to, the Co-op Connections Program.

Children Under the Age of 13

The website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the website. Paulding Putnam does not knowingly collect personal information from children under 13 and Paulding Putnam does not provide services to children. Users under 13 years of age shall not provide any information on this website or through any of its features, making any purchases through the website, using any of the interactive or public comment features of this website or providing any information about themselves to us, including user name, address, telephone number, email address, or any screen name or user name used. If Paulding Putnam learns it has received personal information from a child under 13 years of age without verification of parental consent, Paulding Putnam will delete that information. If a user believes Paulding Putnam might have received any information from a child under 13 years of age, please contact us by emailing Paulding Putnam Member Services  or write us at: (Mail) 401 McDonald Pike, Paulding, OH 45879

Collection of Information

1. Web server log information – This is basic information that Paulding Putnam collects, including IP address, type of browser or operating system, date, time, duration of access, pages visited and links visited on the website. This information is automatically collected and may be used to help Paulding Putnam improve and maintain the availability and usefulness of the website for Users. This information is used in the aggregate for this purpose and no attempt is made to identify any specific individual.
2. Cookies – Cookies are another means by which Paulding Putnam collects similar basic information as described at 1) above on all User visits that does not identify any specific individual and that shows how individual Users utilize the website. Cookies are bits of information collected by the web server and transferred back to the User’s computer, phone, tablet or other device to enable Paulding Putnam systems to recognize such device. Users may be able to set their browsers to alert the User of the creation of a cookie and/or a means to deny acceptance of a cookie. The Help feature on most browsers will tell users how to prevent your browser from accepting new cookies, how to have the browser notify users when such user receives a new cookie, or how to disable cookies altogether.
3. Requests for programs/services/information – To the extent a User requests programs, services, or information from, or respond to surveys conducted by, Paulding Putnam through this website, personally identifiable information such as name, telephone number, mailing address and email address may be collected. Providing this personal information is voluntary, but failure to provide the requested information may preclude delivery of the product, service or information requested.

How We May Use Information

Paulding Putnam uses the personal information that it collects about Users, or that Users provide to Paulding Putnam, to conduct our business and to provide programs, services, and information. Personal information collected may be shared with appropriate Paulding Putnam vendors or professional service providers. Examples of how Paulding Putnam uses personal information includes, but is not limited to:

1. To present this website and its contents;
2. To respond and provide Users with programs, services, or information requested from Paulding Putnam and its suppliers;
3. To offer programs, services, or information that Users may find helpful;
4. To notify Users about changes to our website or any products or services Paulding Putnam offers;
5. In connection with a sale or merger;
6. In any other way Paulding Putnam may describe when information is provided; and
7. For any other lawful purpose with consent.

Disclosure of Information

We do not share information with third parties for their direct marketing purposes. Any information collected and retained by Paulding Putnam through this website will not be released to third parties except as indicated below:

1. Any information needed by a vendor or professional service provider (e.g., NRECA, a law or accounting firm) to perform services for Paulding Putnam will be disclosed to such vendor or professional service provider. Such vendor or professional service provider will be required to observe the same privacy protections that apply to this website, and they will not be allowed to sell User information.
2. Any necessary information will be disclosed to any appropriate internal or external authorities in order to 1) identify and pursue remedies against Users who attempt to damage, misuse, or otherwise interfere with the operations of this website, or 2) to otherwise protect Paulding Putnam’s legal interests.
3. Paulding Putnam may aggregate information collected on the website, such as views or clicks, and share with third parties for Paulding Putnam’s business purposes.
4. Any necessary information required to respond to appropriate requesting authorities, including but not limited to, properly issued search warrants, court orders, or subpoenas. Paulding Putnam may also disclose User personal information to enforce the Terms of Use to this website.
5. Any necessary information in connection with a sale or merger.

Information Security

Paulding Putnam has implemented commercially reasonable technical, administrative, and physical security measures in order to protect personally identifiable information against loss, unauthorized access, destruction, misuse, modification, and improper disclosure.

As a critical part of these security measures, Paulding Putnam monitors any and all communications and data traversing the site. That monitoring may include actual content of those communications and data as necessary.

While no information is absolutely safe in an electronic environment, by implementing commercially reasonable security, Paulding Putnam has taken appropriate steps to secure information collected, retained and used.

Review & Correction of Collected Information

Users may, upon a verified request, review and correct as needed or desired any personally identifiable information collected or retained by Paulding Putnam by contacting us at: (Mail) 401 Mc Donald Pike, Paulding, OH 45879; or by emailing Member Services.

Changes to Website Privacy Policy

From time to time, Paulding Putnam may revise this policy to reflect changes in the law, changes in our programs or services, changes in our practices regarding the collection and use of personal information, to reflect new features or technologies of the Paulding Putnam website or otherwise in the discretion of Paulding Putnam. Updated versions of the policy will appear on the website. Paulding Putnam encourages all Users to review this policy periodically so that they are up to date on the most current policies and practices. The last date this policy was revised is the effective date set forth above.

The content of this site, including but not limited to the text and images herein and their arrangement, is the property of Paulding Putnam hereinafter referred to as Paulding Putnam.

Paulding Putnam hereby authorizes you to copy and display the content herein, but for your personal use only. Any copy you make must include this copyright notice: Copyright 2020 by Paulding Putnam. All rights reserved. If attribution to Paulding Putnam is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of Paulding Putnam.

No Implied Licenses

Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, trademark, copyright (except as expressly provided above), or proprietary rights of Paulding Putnam or of any third party.

The Content

Paulding Putnam makes no representations about the suitability of the content of this site for any purpose. All content is provided “as is” without any warranty of any kind. Paulding Putnam hereby disclaims all warranties with regard to the content, including but not limited to all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall Paulding Putnam or any of its/their affiliates be liable for any special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortious actions, arising out of or in connection with the use, copying, or display of the content although Paulding Putnam believes the content to be accurate, complete, and current, Paulding Putnam makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein. Paulding Putnam and/or its/their affiliates may make changes in the products and/or the services described herein at any time.

Links to Other Sites

Some of the sites listed as links herein are not under the control of Paulding Putnam. Accordingly, Paulding Putnam makes no representations whatsoever concerning the content of those sites. The fact that Paulding Putnam has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation by Paulding Putnam with respect to such site, its owners, or its providers. Paulding Putnam is providing these links only as a convenience to you. There are risks in using any information, software, or products found on the Internet; and Paulding Putnam cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Trademarks

Touchstone Energy® and the Touchstone Energy logo are registered trademarks of Touchstone Energy, Inc.

Social Media Promotions – Contests

• Eligibility: The Facebook/Instagram contests are open to current members of Paulding Putnam who are at least 18 years old at the time of entry, which includes employees’ immediate family (spouse, parents, siblings, and children) and household members. Employees of Paulding Putnam are not eligible.
• Sponsor: The contest is sponsored by Paulding Putnam , located at 401 McDonald Pike, Paulding, OH 45879
• Contest period: The period of the contest will be included with the contest post.
• Entry: Duplicated entrances will be removed. Only 1 entry per member will be counted.
• Prizes: The prize description will be included with the post. Paulding Putnam will select potential winners in a random drawing from among all eligible entries received. The odds of being selected depend on the number of entries received. Paulding Putnam will attempt to notify the potential winner via Facebook/Instagram message.
• Task: Information on how to participate will be included in the contest post.
• Winner selection: The potential winner will be randomly selected from all entries. Duplicated entries will be removed.
• Questions: Please submit questions via email to Paulding Putnam.

Fiber Promotions – Contests

Entry is limited to new fiber internet sign-ups completed during the promotional period. 1 entry per eligible account per calendar year. Any fiber package qualifies. Participant must be eligible for service and in good standing with the cooperative at the time of the drawing. Employees, directors, and immediate family members of Paulding Putnam are not eligible.

Winners will be selected at random and notified by Paulding Putnam. Prizes are non-transferable and have no cash value. Paulding Putnam reserves the right to substitute prizes of equal or greater value at its discretion. Paulding Putnam also reserves the right to modify, suspend, or cancel promotions at any time. By entering, participants agree to allow the cooperative to use their name and likeness for promotional purposes without additional compensation.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email Program Intake.

USDA and this institution are equal opportunity providers, employers, and lenders.

We invite our members to engage in cooperative communications through our social media channels. Follow us to stay informed on news, outages, safety information, and energy efficiency tips.

Paulding Putnam Social Media Policy

Paulding Putnam welcomes and encourages interaction with its members through our social media channels. We use social media channels to inform members about programs, services, and issues relevant to their electrical service and energy needs. These channels also allow us to showcase community outreach activities throughout our service area.

Through our social media channels, we hope to engage our members openly while fostering and maintaining a clean, productive, and informative environment. Posted comments and content do not necessarily reflect the opinions of Cloverland.

Co-op members and fiber users: your ideas and comments are important to us to ensure a broad range of community members are informed and engaged. While we encourage your participation on our social media channels, we expect comments to be respectful.

While we do not discriminate against our members’ views, Paulding Putnam social media channel administrators reserve the right to remove inappropriate posts. Inappropriate posts include vulgar or offensive language and overly aggressive posts about Paulding Putnam, its members, board of directors or employees. Please respect the privacy of our employees and board members by refraining from posting any identifying information (name, affiliations, etc.) in comments.

Thank you for your cooperation in making Paulding Putnam’s social media channels a positive place for our members to interact.