Family on Computer Getting started text

Welcome to Paulding Putnam Fiber Internet

Thank you for choosing Paulding Putnam for your high-speed internet connection.

Visit this webpage whenever you need help setting up your network or accessing the resources you require.

Remember, you get:

24/7 support
Ongoing optimization and maintenance including security updates
Whole-home WI-FI 6 certified router connected fast and reliable fiber internet
ProtectIQ Network security built-in
ExperienceIQ content controls with myPriorities bandwidth prioritization

Getting Started

Your in-home tech may have already set you up with the PauldingPutnamIQ app and connected you to your Wi-Fi network. If you need to download the app on another device, you can click the link below to open the app at the Apple App Store or Google Play for Android devices.

Support

Need support? Call us at (800) 686-2357, option 2 for fiber.

Billing & Payment

Everything you need to access your bill, make payments, and more is available using Paulding Putnam’s SmartHub app. To create a new online account or get help with your existing one, call us at (800) 686-2357 or visit the Your Account page. Understand your internet bill by viewing a sample breakdown here.