Service Upgrades
If you are planning to upgrade your electric service, Paulding Putnam suggests securing the services of a licensed electrician to perform the work. Depending on the application, Paulding Putnam will provide the 200 or 320-amp meter base. There is no charge for the 200-amp meter base; however, the member will be responsible for the cost of any base larger than that.
Please get in touch with the office at least 60 working days before the work is to be done so we can de-energize and complete the upgrade safely. An electrical inspection will be required before we can re-energize the service. Please complete the appropriate form located below.
New Construction
Paulding Putnam welcomes new homes and new construction on our lines.
To help us better serve you, please complete and review the following information before calling our office:
- Sign up for membership (This is for new members only. It must be completed by phone or in our office.)
The sections below provide a complete timeline and breakdown of requests. If you want to speak with us about upgrading your service, please call 800-686-2357 or email us at member_services@ppec.coop.
To establish service at a location without existing electric facilities, potential members will be asked to call to provide information about themselves and their potential energy needs or fill out our new service application online.
Before calling our office, please review a list of potential questions that you will be asked about your planned construction project and your energy needs.
If you have never had service with Paulding Putnam before, you must complete a membership application. This can be done over the phone or in our office. A soft credit check will be run on the individual submitting the application.
The next step is to meet with our Staking Technician at the building site to review the service's installation options.
Before scheduling this meeting, the following must be completed:
- All buildings must be staked.
- The driveway must be marked.
- The locations of the septic/leech field and well must be approved by the governing county (and preferably staked).
During this meeting, the Technician will provide you with options and a final site plan that shows how the service should be installed, an upfront cost contribution-in-aid-of-construction quote (if applicable), a checklist for installation of your service, spec drawings, and instructions on how to proceed if any further steps need to be completed.
Please bring a copy of the deed or survey to this meeting.
If any Contribution-in-Aid-of-Construction amounts are required, they must be paid before construction of electric facilities can be scheduled. If there are additional construction responsibilities (e.g., tree trimming, final grading, conduit installation), they must also be completed before construction is planned. These additional responsibilities will be outlined in the checklist and discussed during the meeting with the staking technician.
Members are responsible for trenching and insulating approved conduit systems in underground applications. The trench and conduit must be constructed and installed to Paulding Putnam specifications as outlined on the Guideline Checklist (provided during the staking meeting), and a Paulding Putnam technician will inspect them prior to scheduling final connections.
**Members are also responsible for contacting 811, or call811.com, 48 hours before construction is to start.
When the member’s construction responsibilities have been completed and all electrical inspections have been secured, Paulding Putnam Electric Cooperative will schedule your job for construction accordingly.
If you have any questions, please get in touch with Paulding Putnam at 800-686-2357.
Once all required information is received, all new electric service requests will follow a standard 60 business-day timeline. This structured process ensures fairness, transparency, and efficiency for every member request.
We’ll always work to complete projects sooner, but some factors—weather, permits, or material availability—may extend timelines. Clear expectations mean fewer delays, better communication, and more focus on completing the work.
We appreciate your patience as we continue balancing our growing electric and broadband operations while serving all members with fairness and accountability.
60-day window under normal conditions:
-
Initial contact and meetings (est. 3–5 days): Site visit(s), review of load requirements, project intent, and initial member/developer coordination.
- Engineering review & system impact study (est. 5–10 days): Includes voltage drop studies, capacity checks, and review of any upgrades or special considerations.
- Field staking and physical design (est. 5–10 days): Staking Technicians visit the site and mark out the proposed design for construction.
- Permitting, easements, and inspection prep (est. 10–15 days): Coordination with local authorities, property owners, and internal teams to file required documents.
- Material procurement (est. 10–15 days): If needed materials are not currently in inventory, this timeframe includes sourcing and receiving them—subject to vendor availability and lead times. Any significant delays due to material shortages will extend the 60-day window, and we’ll communicate that clearly when it happens.
- Processing of aid-to-construction payments (est. 3-5 days): Payments must be received, verified, and recorded before scheduling can begin.
- Utility locates and pre-construction (est. 5–10 days): 811 locates must be called in and honored before construction can proceed.
- Scheduling construction and coordination (est. 10–15 days): Jobs are slotted based on crew or contractor availability, and any required specialty work (boring, metering, etc.) is coordinated here.
We will always strive to complete work ahead of schedule when possible. Likewise, there may be times when external factors, such as weather, vendor delays, permit hold-ups, or complex engineering needs, may cause projects to take longer than 60 days. If you have any questions or concerns, please get in touch with our office at 800-686-2357 or email member_services@ppec.coop
DOCUMENT LIBRARY:
Electrical Inspections
Paulding Putnam requires an electrical inspection before energizing or re-energizing your service. You must provide Paulding Putnam with documented verification of the inspection before the service is energized. In municipalities, townships, or counties within our service area with a local inspection authority (AHJ), you must contact the local inspection authority and comply with their permitting and inspection requirements.
In areas of our service territory where there is no local inspection authority, Paulding Putnam requires you to verify that an electrician has inspected the installation of your meter base and member-owned equipment. For a manufactured home, the inspection must be performed by an electrical inspector certified by the Ohio Department of Commerce: Division of Industrial Compliance/Building Code Compliance (DIC) or Indiana Department of Homeland Security: Fire and Building Safety Section (IDHS).
Paulding Putnam members need to contact an electrician or a DIC (OH)/IDHS (IN) certified inspector (for a manufactured home) and have them inspect their meter base and member-owned equipment. After the inspection, the electrician or the DIC (OH)/IDHS (IN) certified electrical inspector must fill out the bottom portion of this document.
Easements
PPEC may need to have an easement on your property to install, maintain, repair, and upgrade the power lines, poles, or underground utilities that deliver electricity to your home and neighbors. Easements grant the co-op legal access to specific portions of private property, allowing them to perform necessary work while ensuring reliable power service. These easements are vital for maintaining the overall efficiency and safety of the electric grid and minimizing disruptions for all members of the cooperative.
Technical Service Drawings
If you have any questions, do not hesitate to contact Paulding Putnam Engineering Department at 800-686-2357.